Privacy Policy

Introduction

Binary Spark Ltd respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the rights you have regarding your data.

We are registered in England and Wales under company number 09124567, with our registered office at 42 Culinary Lane, Manchester M1 4ET, United Kingdom.

Information We Collect

When you interact with our website or use our services, we may collect the following types of information:

Contact Information

This includes your name, email address, company name, and any other details you provide when reaching out to us about our services.

Technical Information

We collect data about how you access our website, including IP addresses, browser type, device information, and pages visited. This helps us understand user behavior and improve site performance.

Project Information

When working together on culinary projects, we collect relevant business information needed to deliver our services effectively.

How We Use Your Information

We process your personal data for specific purposes:

• Responding to inquiries and providing information about our services
• Delivering contracted culinary consulting and recipe development services
• Improving our website functionality and user experience
• Sending relevant business communications with your consent
• Meeting legal and regulatory requirements
• Maintaining records for business administration purposes

Legal Basis for Processing

We process personal information under the following legal grounds:

Contractual Necessity

Processing data is essential to fulfill service agreements and deliver the culinary services you've engaged us to provide.

Legitimate Interests

We have legitimate business interests in operating our company efficiently, improving our services, and maintaining client relationships.

Consent

Where required, we obtain your explicit consent before processing certain types of data, particularly for marketing communications.

Legal Obligations

Some data processing is necessary to comply with legal requirements, such as accounting regulations and tax law.

Information Sharing

We do not sell or rent your personal information. We may share data with:

• Service providers who assist with business operations, such as website hosting and email services
• Professional advisors including accountants and legal counsel when necessary
• Regulatory authorities if legally required

All third parties processing data on our behalf are contractually obligated to maintain appropriate security measures and use information only for specified purposes.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy. Specific retention periods depend on the type of data:

• Client project data is retained for seven years following project completion to meet accounting requirements
• Inquiry information from potential clients is kept for two years
• Website analytics data is aggregated and anonymized after 24 months
• Marketing consent records are maintained until you withdraw consent

Your Rights

Under data protection law, you have several rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You may request deletion of your data in certain circumstances
• Restriction: You can ask us to limit how we use your information
• Objection: You have the right to object to certain types of processing
• Portability: You can request your data in a structured, commonly used format
• Withdraw consent: Where processing relies on consent, you can withdraw it at any time

To exercise these rights, contact us at [email protected]. We will respond within one month of receiving your request.

Security Measures

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission using SSL/TLS protocols
• Access controls limiting who can view personal information
• Regular security assessments and updates
• Staff training on data protection responsibilities

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage. For detailed information about our cookie practices, please review our Cookies Policy.

International Data Transfers

Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection law.

Children's Privacy

Our services are not directed at individuals under 16 years of age, and we do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Questions and Complaints

If you have questions about this privacy policy or our data practices, contact us at [email protected].

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, if you believe we have not handled your personal information appropriately. Visit ico.org.uk for more information.